Privacy Policy

Last Updated: February 28, 2026

At Bencma, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

We collect information you provide directly to us when you create an account, subscribe to our Pro plans, or communicate with us.

  • Authentication Information: When you log in using Google Auth, we receive your Name, Email Address, and public Profile Picture.
  • Billing Information: For Pro users, payment data is securely processed through our payment gateway partners (Midtrans). We do not store your credit card details or banking credentials on our servers.
  • Usage Data: We automatically collect data about how you interact with our platform, including pages visited, features used, and search queries.

2. How We Use Your Information

  • Providing, maintaining, and improving the Bencma platform.
  • Processing transactions and sending related information like invoices.
  • Sending administrative messages, technical notices, and security alerts.
  • Responding to your comments, questions, and customer service requests.
  • Personalizing content and curating brand benchmarks relevant to your industry.

3. Information Sharing

We do not sell your personal information. We may share information with trusted third-party vendors, consultants, and service providers who need access to carry out work on our behalf (e.g., hosting services, payment processors).

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your account details within the platform or contact us directly to exercise these rights.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

7. Contact Us

If you have any questions regarding this Privacy Policy, please reach out via support@bencma.com.